Our agency is committed to ensuring the privacy of individuals and/or families who have contacted us for assistance. We assure you that all information shared both orally and in writing will be managed within legal and ethical considerations.
Your "personal financial information", such as your total debt information, income, living expenses, and personal information regarding your financial circumstances will be provided to creditors, and possibly others with your specific authorization.
We may also use aggregate case file information for the purpose of evaluating our services, gathering valuable research information and designing future programs. Your anonymity will be maintained through the use of your client number or by using aggregate data in all circumstances.
In all other situations, your information may be released to appropriate individuals or agencies ONLY UPON YOUR WRITTEN REQUEST or when our agency has been served by a valid subpoena.
Consumer Credit Counseling Service will provide notice of our privacy policy annually, as long as you maintain an ongoing relationship with us. You can also review our internet privacy policy on our web site at www.gotdebt.org or contact us for a copy at 800-540-2227.
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